JUNIOR NETWORKING & IoT ENGINEER

Who we are: https://teltonika-networks.com/about-us/who-we-are/

What we engineer and manufacture: https://teltonika-networks.com/products/

What we need: team members to help our partners and customers with Teltonika Networks production. Should You consider joining our team the following defines a typical work day and a required skillset.

The main areas of responsibility

Your business customer’s profile, who shall need assistance: from a small local EV charging stations integrator, to a global corporation, providing green energy solutions across the world. All communication with customers is conducted via our Ticketing system. A typical working day at the end of first year will consist of the following:

advising said customers how to use our products within their solutions, solving their challenges related to Teltonika Networks products;
self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources;
preparing documentation for internal and external use (e.g. Teltonika Wiki);
you shall play a role of a link between a customer and Teltonika Networks RnD when it comes to complex challenges.

The experience, skills and personal qualities you will need

We hope you are a responsible, communicative and analytical person. The candidate will be able to work successfully if the following requirements are met:

higher or equivalent technical / engineering education (may be a final year student);
good English language skills (advanced user level), knowledge of other languages is an advantage;
good communication skills and etiquette both in speaking and writing;
ability and willingness to help others;
capability of working in a fast-paced environment;
basics in Computer Networking;
ability to form technical documentation;
prior experience in Customer Service, knowledge or certification in CCNA or similar courses is an advantage.

What we offer

Work with projects and solutions that create value for the client;
professional development in the IoT sector;
dynamic environment in an ambitious team;
assistance and training from specialists in their field;
possibility to go on business trips;
vertical and horizontal career opportunities.
standard, semi-flexible working hours.

Salary

Fixed (tariff) salary ranges from 9 Eur/h up to 13 Eur/h (~1500 Eur - 2160 Eur) pre-tax, depending on your prior experience and expertise gained with network devices.