Teltonika Networks is a rapidly growing IoT technology company manufacturing professional network connectivity equipment for international markets. Our experienced team quickly and effectively responds to changing market needs and offers reliable, safe and easy-to-use solutions for such areas as Industry 4.0, Smart City, and Green Energy.
Being a part of Teltonika IoT Group, we strive to become a global leader in developing and manufacturing unique IoT solutions that help people. We are open-minded and ready to establish the best environment for creative and ambitious professionals who are eager to join a company that creates a high added value for the world.
We are proud of working on made-in-Lithuania products and are looking for a Technical support engineer to contribute to successful growth of Teltonika Networks.
Your business customer’s profile, who shall need assistance: from a small local EV charging stations integrator, to a global corporation, providing green energy solutions across the world. All communication with customers is conducted via our Ticketing system. A typical working day at the end of first year will consist of the following:
advising said customers how to use our products within their solutions, solving their challenges related to Teltonika Networks products;
self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources;
preparing documentation for internal and external use (e.g. Teltonika Wiki);
you shall play a role of a link between a customer and Teltonika Networks RnD when it comes to complex challenges;
We hope you are a responsible, communicative and analytical person. The candidate will be able to work successfully if the following requirements are met:
Fixed (tariff) salary ranges from 9 Eur/h up to 15 Eur/h (~1500 Eur - 2510 Eur) pre-tax, depending on your prior experience and expertise gained within Teltonika Networks.*
*In an employment agreement we specify and define fixed (tariff) hourly salary rate before taxes.