TECHNICAL SUPPORT ENGINEER

Job post location Vilnius

Teltonika Telematics is one of the leading companies worldwide developing and manufacturing telemetry solutions. We always take into consideration all our clients’ needs and ensure a wide variety of product use cases starting from all kinds of vehicle tracking devices to innovative car sharing systems.
 

Being a part of Teltonika IoT Group, we strive to become a global leader in developing and manufacturing unique IoT solutions that help people. We are open-minded and ready to establish the best environment for creative and ambitious professionals who are eager to join a company that creates a high added value for the world.
 

We are proud of working on made-in-Lithuania products and are looking for a Technical support engineer to contribute to successful growth of Teltonika Telematics.

The main areas of responsibility The main areas of responsibility

Your working day will consist of the following functions:
 

  • Guide employees and customers on how to use Teltonika Telematics devices and solutions (consult, provide trainings);
  • Solve technical issues and ensure prevention;
  • Constant supervision and preparation of devices technical documentation;
  • Assess customer needs of new features, raise proposals for its’ implementation and supervise implementation process;
  • Coordinate queries with R&D, Production, QA, Supply management; 
  • Directly communicate with clients to answer technical questions (conference calls, visits to clients);
  • Perform quality assurance tasks before providing solution to customers.

The experience, skills and personal qualities you will need The experience, skills and personal qualities you will need

We hope you are responsible, demonstrate logical thinking, interested in technology and working in a team is a pleasure. Successful completion of internship in Teltonika Telematics IoT Academy is a significant benefit for this role.

You will succeed if you have:

 

  • Technical education (Electronics/Mechanics engineering) (can be final year student)t;
  • Basics of telecommunication systems and IOT technologies: 2G, 3G, 4G, Bluetooth, ability to explain GNSS technology fundamentals;
  • English language knowledge at least at the level of B2,  other foreign language skills will be considered as an advantage;
  • Ability to analyze and solve complex technical problems;
  • Good communication skills;
  • Capability to prepare technical documentation;
  • Knowledge of software, operating systems, server operation and programming languages (C, C++, C#, Java, Python) essentials;
  • ­Experience working with IoT solutions (1-Wire, RS-232/RS-485, Modbus, MQTT, TLS) and­­ secure Cloud based systems (AWS, Azure) would be an advantage;
  • Practice with ticket based platforms (Jira, OpenProject, Service Desk) would be a bonus.

What we offer What we offer

  • Real potential to develop career opportunities in a fast-growing international company;
  • Participation in the process of creating unique and innovative IoT products and solutions for the international market;
  • Multicultural and diverse environment which highly values knowledge and ideas exchange;
  • Internal trainings and knowledge sharing for constant professional growth;
  • Supportive, positive attitude in the team and teambuilding activities (summer parties, sports events, snacks and fruits, etc.) to boost and maintain the communication based on mutual trust and respect, at the same time keeping the environment inspiring and engaging;
  • Flexible working hours, possibility to adjust your personal and work time;
  • Represent Teltonika Telematics while travelling to different countries worldwide (technical solutions presentations, exhibitions, trainings, visits to clients);
  • Regular internal surveys to understand your concerns, achievements and future goals better, and support you on the way.

Salary Salary

Fixed (tariff) salary ranges from 9 Eur/h up to 15 Eur/h (~1500 Eur - 2510 Eur) pre-tax, depending on your experience and expertise with the option to get bonuses.*
 

*In an employment agreement we specify and define fixed (tariff) hourly salary rate before taxes.

HAVE QUESTIONS?
If you haven‘t find answers to your question about career in Teltonika, feel free to ask them

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.