TECHNICAL SUPPORT ENGINEER (Mobility)

Job post location Vilnius

Have you ever dreamed about working at one of the most innovative and leading companies in the world? Does the idea of contributing to the cutting-edge technologies that can change millions of lives sounds appealing to you? Then you should hear about us – TELTONIKA TELEMEDIC team.

 

A place where you can improve yourself

 

Being a part of the Teltonika IoT group, we strive to become global leaders in creating and providing unique IoT solutions that make people's lives easier. Our talented team develops, designs, programs and sells smart MOBILITY tracking devices worldwide that provide unlimited opportunities to track your assets for both business and personal needs.

 

We are currently looking for a member for our technical support team to work with MOBILITY products, which will play an important role in consulting our clients.

The main areas of responsibility The main areas of responsibility

The business client that you will work with: from a small company taking the first steps in e-scooter-sharing business to a global corporation that, thanks to our solution, ensures a safe distance and traceability of contacts between employees during a pandemic. All communication with customers and sales managers takes place through the internal HelpDesk system. A typical workday at the end of the first year will look like this:

 

  • Providing technical assistance to the above-mentioned customers in implementing their solutions, solving the challenges related to TELTONIKA MOBILITY products;
  • Solving clients technical issues related to TELTONIKA MOBILITY customer configuration, firmware functionalities, etc.
  • Maintaining internal and external technical documentation, eg: Teltonika Wiki system;
  • Products manufacturing documentation administration in the internal TELTONIKA system;
  • You will be the connecting link between the client and RnD in solving complex challenges.

The experience, skills and personal qualities you will need The experience, skills and personal qualities you will need

We hope you are responsible and interested in technology person, who demonstrates logical thinking and for whom working in the team is a pleasure. You will succeed if you have:

 

  • Technical / engineering education (might be a student in their final year);
  • Good knowledge of English language. Other foreign language skills will be considered as an advantage;
  • Effective communication skills and good etiquette, both verbal & written.
  • Knowledge of mobile communication technologies and their principle of operation;
  • Ability to work in a fast-paced environment;
  • Experience in IT/IoT customer support is an advantage.

What we offer What we offer

  • The opportunity to gain experience in IoT;
  • Unique opportunities to grow professionally being part of challenging and high – growth environment;
  • Excellent team, facilities and collaborative working atmosphere.
  • Work from office, home countryside – choose your work environment;
  • Table football, table tennis breaks at the office;
  • Annual summer, winter events and team buildings;
  • Fruits, Snacks, Drinks – by default;
  • Paid day-off on your birthday month;
  • Psychologist services
  • Christmas gifts for employees and their kids;
  • Discounts for employees in Gym;
  • Additional bonuses for the execution of annual objectives and/or additional objectives.

Salary Salary

Fixed (tariff) salary ranges from 9 Eur/h up to 15 Eur/h (~1500 Eur - 2510 Eur) pre-tax, depending on your experience and expertise with the option to get bonuses.*

 

*In an employment agreement we specify and define fixed (tariff) hourly salary rate before taxes.

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2020 80

new career jumps

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2021 30%

projected growth rate in Lithuania & other regional offices

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2024-2025 3000

employees will work in the new home - Teltonika High-Tech Hill

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