NEW TELTONIKA OFFICE IN POLAND OFFERING MORE OPPORTUNITIES FOR CUSTOMERS

Jacek Mandas, who is responsible for the operation and development of the new office in Warsaw, is an experienced technology business manager. During the interview, he spoke about the potential of Teltonika's products in Poland, the upcoming innovations for our customers, and Teltonika’s next goals and objectives.

What changes will the new office in Warsaw bring to Teltonika's partners in Poland?

How do you see the opportunities for Teltonika in Poland? Which of our products have the greatest potential in this market?

There are over 125,000 transportation companies in Poland and even more logistics divisions within various enterprises. Our telematics products are well-regarded due to their high quality and ease of installation. I see real potential here, and we need to work closely with our customers’ technicians. The Polish office provides such an opportunity.

In terms of high growth, our networking products are a natural candidate. The pace of development of telecommunications and IT infrastructures in Poland has been rapid since the 1990s. As a result, a high number of major players are based in the country. Our networks products offer excellent value for the price. This segment is growing steadily, but it could potentially double in one or two years.

There are two other areas we are exploring: the EV charging solutions market with our TeltoCharge product and the medical sector with TeltoHeart. These may be hidden champions, but they need time to establish a strong position. Again, a local office can accelerate that process.

I would like to emphasise one more thing: our products are manufactured in the European Union, specifically in Lithuania, which is a significant advantage for choosing Teltonika products for many reasons, especially in today's context.

How could Teltonika strengthen its position in the Polish IoT market?

The most important factor is the development of the local team. We are investing a considerable amount of time and resources to hire the best experts in their fields.

We will enhance awareness of our products and of Teltonika itself. We will increase the level of interaction with our partners and customers. Not only sales aspects are important, but marketing and a collaborative approach towards new business niches and markets are equally vital. We produce our products just a few hours from Warsaw, which makes us extremely responsive compared to the competition, and we will certainly leverage this advantage.

Moreover, we intend to engage more intensively with public clients through closer cooperation with our partners in that area. I see significant potential here that has yet to be tapped, and for this to happen, a local presence is essential.

The Warsaw office will not only be staffed by salespeople. What other areas of expertise will be covered?

The Warsaw office will include administration, logistics, finance, HR, engineering, and sales teams, as well as outsourced satellite services. We are building a complete organisation capable of growing in Poland. This is a long-term strategy, not a short-term vision.

What advantages will this versatility of the office bring to local partners?

Our local teams can discuss customers' needs and challenges right here in Poland. Our business is built on a strong foundation of trust in our products. By being closer to the customer, we can achieve more – we can better understand their needs and respond more quickly. Our engineering teams can support implementation on-site with no language barriers.

How many people are already working in the new office, and how many more do you plan to hire next year?

Currently, we have a team of 12. We will address future hiring needs later, once the office is fully operational.

Tell us more about yourself – what is your career background and experience? What did you do before joining Teltonika?

I have experience in building enterprises from scratch, developing strategies and their implementation, and transforming companies from startups to mature enterprises. I was responsible for business, marketing, and products at stock-noted companies and JVs. I was always a high-tech fanatic working close to electronics and software.

My educational background includes several degrees. I hold a Master’s degree in Science in Geodesy and Photogrammetry from Warsaw University of Technology. I also graduated in Business Administration at the University of Warsaw and earned an MBA from Utah Valley University / SWPS.

I started my professional career in 2005, working at the Polish Space Research Center of the Polish Academy of Sciences and being responsible for part of the EGNOS infrastructure operability. Until 2008, I worked on public sector projects at Hexagon Poland. Between 2008 and 2011, I managed the GIS portfolio for Pitney Bowes. Then at Google Inc., I was overseeing the CEE countries and the Geo market. From 2016 to 2021, I served as CEO and President of the Management Board at Astri Polska, a daughter company of Airbus and CBK in Poland.

What interested you in Teltonika? What were the reasons that led you to decide to work here?

First, people. I felt that people at Teltonika are very committed and open-minded. I think Teltonika has some kind of passion with a clear structure and strategy. It is not another boring company with the usual targets. Here you can feel that you are building something important and not because somebody is pushing you, but because you want to. Second, I like the tempo; thanks to the organisation, decisions are made quickly, which is more than required in today's world.